BBrasswink
AI front desk for local service teams

Brasswink / always on call

Turn missed inquiries into booked jobs.

Turn missed inquiries into booked jobs, around the clock. Brasswink is the AI front desk for businesses where every unanswered call has a value attached to it.

Set up your workspace
See the operating loop
Human escalation when neededBuilt for after-hours demand

Brasswink dispatch

Inquiry in motion
Live
New request00:42 ago

“Our AC stopped working. Can someone come tomorrow morning?”

Qualified + ready to book

Urgency, service area, system type captured

Next availableTue · 9:30 AM
CalendarUpdated

The expensive gap

Your next customer is already trying to reach you.

24/7

The front desk stays responsive when your crew is on a job, after closing, or between calls.

1 → 1

Every conversation gets a next step: qualify, schedule, follow up, or escalate.

One front desk. Every channel.

Be where the work starts.

Calls, chats, texts, and social messages all become one organized intake instead of a pile of tabs and callbacks.

See how an inquiry moves
01

Phone calls

Answer, qualify, route

02

Web chat

Respond while they browse

03

SMS + WhatsApp

Keep the thread moving

04

Social messages

Catch the after-hours ask

The operating loop

From “hello?” to “see you then.”

Not another generic chatbot. A specialized front desk that knows the difference between a question, a lead, and an appointment.

01
Catch the inquiry
Brasswink answers across the channels your customers already use, day or night.
02
Make it useful
It asks the right niche-specific questions, understands urgency, and gives your team the context they need.
03
Move to booked
It books, reschedules, or cancels appointments, sends quotes and payment links, and updates your calendar or CRM.
And when it is not sure, it brings a human in.

Built for the field

More booked work. Less desk work.

Brasswink gives HVAC companies, plumbers, electricians, dental clinics, salons, and other appointment-driven teams a front desk that understands the shape of their day.

Fewer leads lost to voicemail
Less admin between jobs
A human handoff when judgment matters
Follow-up that does not depend on memory

A better handoff

Your team gets the signal, not the noise.
01Service request understood
02Customer details captured
03Appointment options shared
04Calendar or CRM updated

Quotes, payment links, reminders, review requests, and follow-up keep the relationship moving after the first reply.

The next inquiry should not wait

Let Brasswink pick up the conversation.

Talk to Brasswink